If you do not receive your second order confirmation email, please check the following before contacting us:

• Check that your credit card payment has been approved in the payment confirmation email.
• Make sure the Streets Online Ordering Software was not shut down prior to the upload being complete.
• If you are ordering images from an external device like a USB or CD, make sure these are not removed until the upload is complete (or change file locations or filenames during the ordering process).
• Click “Show Order” next to the upload to confirm your email address was entered correctly.

If you are concerned your order has not been received, please contact us to discuss further.